COURSE COST

Face to Face &  Online Study 

$2,000

RPL

$1,400

Certificate III in Community Services - Carer Shopping With Elderly Client
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GOVERNMENT FUNDING AVAILABLE

Career Start – QLD

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Course Code: CHC33021

Certificate III in Individual Support

The Certificate III in Individual Support is a practical, job-focused qualification that prepares you for a meaningful career supporting older people and people with disability. It equips you with essential hands-on skills in personal care, communication, safety, and person-centred support, ensuring you are confident, capable, and work-ready from day one. With a strong focus on real-world practice and supervised placement, you gain experience that employers value and trust.

This qualification also opens the door to strong employment opportunities in a growing sector where compassionate, skilled workers are in high demand. Graduates can work across aged care, disability, and community settings, with clear pathways for further study and career progression. If you are looking for a course that leads to real jobs, makes a genuine difference in people’s lives, and provides nationally recognised skills, the Certificate III in Individual Support is an excellent choice.

QLD Government Funding is available for this program. APPLY NOW!

Qualified personal care workers who work across jobs in health, aged care and disability care are in high demand, with the industry set to lead Queensland’s employment growth into 2025-2026. Around 50,000 new Queensland jobs are forecast to be generated in the healthcare and individual support industry over the next 12 – 24 months.

This course is suited to those who want a career change, are re-entering the workforce or want to kick off a meaningful and rewarding career with excellent employment prospects.

This qualification reflects the role of support workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
Become A Personal Care Worker

The role of a Personal Care Worker has a variety of names, such as: Support Worker, Community Care Worker, Assistant in Nursing, to name a few, but the one thing they all have in common is their duties and responsibilities are alike. Working as a Personal Care Worker, you would be expected to:

  • Promote the person’s independence
  • Treat people with respect and dignity
  • Support people with domestic tasks
  • Assist people with their personal care needs, this can include: grooming, eating, personal hygiene needs, showering and bathing

FACE 2 FACE CLASSROOM-BASED TRAINING

On Campus – Morayfield QLD

On Campus – Ipswich

On Campus – Honiara, Solomon Islands

RECOGNISED PRIOR LEARNING

  • Skills Recognition
  • Don’t waste your valuable time re-training in what you already know.
  • Contact us if you already have the skills needed, and we can discuss an RPL Pathway for you

LEARN @ HOME

Study from home

You can start this program ANYTIME!

Each of our programs will have their specific make-up of units of competency (please see the relevant program guide), however generally you can choose between:

  • CHC33021 Certificate III in Individual Support (Ageing)
  • CHC33021 Certificate III in Individual Support (Disability)
  • CHC33021 Certificate III in Individual Support (Ageing and Disability)

As part of this qualification, you will be required to complete 15 units of competency:

9 core units and 6 elective units

Core Units
CHCLEG001 – Work legally and ethically
CHCCOM005 – Communicate and work in health or community services
CHCDIV001 – Work with diverse people
CHCCCS031– Provide individualised support
CHCCCS040– Support independence and wellbeing
CHCCCS041– Recognise healthy body systems
HLTWHS002 – Follow safe work practices for direct client care
CHCCCS038 – Facilitate the empowerment of people receiving support
HLTINF006 – Apply basic principles and practices of infection prevention and control

Electives Available

CHCAGE011– Provide support to people living with dementia
CHCPAL003 – Deliver care services using a palliative approach
CHCAGE013 – Work effectively in aged care
CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 – Support community participation and social inclusion
CHCDIS020 – Work effectively in disability support
CHCCCS036 – Support relationships with carer and family
CHCCCS017 – Provide loss and grief support

*Note: The combination of electives will be dependent on the specialisation undertaken

This course is currently funded for eligible students. Students are required to pay a co-contribution fee.

Students eligible for subsidised training under government funding programs can normally only access the funding once, so it is important that you choose your course carefully.

Concession Holders – $20.00 ($1.30 per unit)
Non-Concession Holders – $40.00 ($2.66 per unit)

Eligibility criteria for funding can be found on our Funding and Fees Page

**Students who are not existing workers in the aged care or disability support sector will be required to purchase a practical placement polo shirt prior to placement commencing, at a cost of $35.00.

Fee for Service Fee – $2,000

**PAYMENT PLANS AVAILABLE FOR FEE FOR SERVICE STUDENTS**

$200 deposit must be paid upon enrolment, then weekly or fortnightly payments. (This amount is inclusive of the total fee)
All Fee for Service fees must be paid in full prior to Certificate being issued

All payment plans incur a small fee which will be outlined in the Payment Plan agreement with Pay Advantage https://www.payadvantage.com.au

Approved Delivery Locations

Brisbane
Cairns
Central Queensland
Darling Downs – Maranoa
Gold Coast
Ipswich
Logan – Beaudesert
Moreton Bay – North
Moreton Bay – South
Sunshine Coast
Toowoomba
Townsville
Wide Bay

  • Access to qualified and industry current trainers and assessors
  • Practical work placement arranged for you at one of our approved host organisations
  • Practical sessions in our Skills Centre to prepare you for your placement
  • Assessment in the workplace for existing workers in the industry
  • All course materials, tuition, work placement and support services are included in the total course cost
  • Disability Screener and BlueCard (Volunteer)
  • National Police Certificate (as required to undertake placement)

There are no academic entry requirements for this course.

Successful applicants will need to:

  • Have a level of language, literacy and numeracy ability appropriate for a Certificate III course
  • Be able to handle physical aspects of the role
  • Be emotionally equipped to handle the role
  • Have a passion for caring for the elderly
  • Have a clear National Police Check
  • Apply for a NDIS Worker Screening Card

Click here to view more information about our Practical Placement Program.

It is important to view this information regarding how we plan and implement our mandatory placement program to ensure you can meet the requirements of the program.

Further Study Options

CHC43015 – Certificate IV in Ageing Support

CHC43121 – Certificate IV in Disability Support

CHC43315 – Certificate IV in Mental Health

CHC52021 – Diploma in Community Services

Employment Outcomes

You might work in:

Hospitals providing assistance with education to patients for the purpose of improving their; lifestyle choices, diet, and exercise tolerance

Residential Aged Care Facilities providing competent personal care assistance under the direction of a Clinical Care Team

In-home Aged Care providing and delivering individual and personalised care and resources to clients, so that they may continue to live in their homes

Disability Services providing the best possible services and support to enhance the lives of people with disabilities and their families

Mental Health Services providing recovery oriented support to clients including in relation to social supports, links to mental health treatment, housing and employment services and a quality lifestyle in the community