Your Learning Journey

The ‘Equinox Student’ is a person who has received a Confirmation of Enrolment (COE) and is ready to commence or has commenced their program.

Once the application has been received, the applicant will receive an email with additional information such:

• Confirmation of Enrolment
• Welcome letter, detailing the course enrolment period (i.e., start and end dates)
• A copy of our Student Handbook (which is also available on our website)
• Login details for our Digital Classroom (if applicable)
• Invitation to join online community (Facebook) (if applicable)

As some of our courses are face to face and some are studied through our online learning portal, new students will receive an induction, either on the first day of a face to face class or by appointment with your trainer prior to the commencement date of the program.

Each new student will be designated a trainer and that trainer will provide each student with contact details and appropriate hours of contact. Support may come in the form of one-on-one face to face support (by appointment with a trainer), regular phone and email contact, through our Private Facebook Groups, via webinars organised by your trainer.

Our aim is to build a solid rapport with each new student to ensure their experience with Equinox College is as rewarding as possible.

Each student has access to one of Equinox College’s portals (dependent on mode of study), which gives the new student the opportunity to participate in online discussion. Student’s also have access to pre-recorded webinars through the Equinox College portal. Our team of trainers are available for support by email or telephone during business hours and will provide guidance and encouragement for the course.

Each student will be required to complete formal assessments within their course. The assessment tasks should be attempted once the student has received sufficient training. The assessment tasks have been specifically designed to measure the student’s competency against the national standards for the relevant unit/s. The assessment tasks can include written questions, case studies, and projects. Depending on the project, the student will be required to seek assistance from friends, family, or colleagues to participate in the projects.

Once an assessment has been submitted, one of the trainers will provide clear and constructive feedback. If gaps are identified in the student’s knowledge or skills, the trainer who assessed the student’s assessment will provide guidance on what adjustments are necessary for a successful outcome. The student can discuss their feedback with the trainer via phone or email if required.

Some of our training programs require a vocational placement to be completed. If a program requires a vocational placement, this information/requirement is clearly summarised in our marketing material and fully explained in out course information guides and enrolment applications.