CHC52021 Diploma of Community Services

Lead teams in the community services sector

Complete this CHC52021 Diploma of Community Services qualification and you could be working in community services, case management or social housing, involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

You will have specialised skills in community services and work autonomously under broad directions from senior management, providing direct support to individuals or groups. You may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

All our community service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.

You will learn skills in:

  • Consultation
  • Community program development
  • Group work
  • Advocacy
  • Case management
  • Policy and research

Extra Info

Technology requirements

Operating system

Recommended: Windows 10, MacOS Big Sur, iPad OS 14

Internet speed

Use a broadband connection through USB wireless modem, ADSL2+, T1/T2, fibre optic or cable with the speed:
Viewing lecture recordings or conferencing – at least 5MB/sec
Viewing images and webpages – at least 2MB/sec

Internet browsers

Compatible browsers include:
Google Chrome 8x or later (recommended for optimal compatibility, this has been thoroughly tested on Windows)
Safari 14 or later (recommended for optimal compatibility, this has been thoroughly tested on Mac)

Note that add-ons and toolbars can affect any browser’s performance.

If you have any difficulty accessing Equinox College Moodle, check that you are using one of the supported browsers above before you contact external support.

Settings

We recommend that the following be enabled:
Cookies
Popups (in both internet browser and security software)
JavaScript

Resource viewing

We recommend that you use the latest version of Adobe Acrobat Reader.
To view all the resources uploaded to Moodle, you will probably need to have Microsoft Office (Word, Excel, PowerPoint) or an equivalent (e.g. Open Office, Viewer) installed.

Security

With all firewalls, ensure that you enable uploading of files.

Student Support

We want our students to succeed and go on to really enjoy the work they do in the industry they love, so we have put together a Student Support Program to assist in that journey.

We can provide phone support – Students can organise personal tutorial sessions over the phone. This support is flexible to the needs of the students. It can be an opportunity to seek feedback on assessment prior to submission or seek assistance with assessments.

Resume preparation – Prior to placement or completion of the course, students may access tools and resources to have a personal Resume created that is tailored towards individual support work and includes recent studies and placement experience.  Resume development is achieved through face-to-face or over the phone one-on-one sessions.

Interview skills – An interview/coaching workshop is in-built into the course.  This workshop provides advice and assistance to students on what to expect during job interviews.

Ongoing Support – Your journey with Equinox Training does not end once you finish your course.  We may be able to provide you with customised employment support, by marketing high achievers to employers who are actively recruiting.

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